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AI Support That Converts Browsers Into Buyers

Tideflow automates your support with AI that feels human — helping you scale faster while keeping your customers and team happy.

Tideflow

Hi, can you tell me more about the Tideflow integration with Shopify?

Absolutely! Tideflow integrates with Shopify to automate your order support and provide real-time status updates to customers.

Does it support order cancellation requests too?

Yes, it can handle order cancellations, returns, and track requests automatically, reducing manual effort for your support team.

Why Tideflow Exists for eCommerce

Your Shoppers Deserve Speed. So Does Your Store.

The Problem

Manual customer service slows down eCommerce growthOnline store teams spend hours on repetitive tasks like replying to order questions delaying key sales opportunities.

Slow response times increase cart abandonmentCustomers expect real-time support and instant answers. Every delay risks losing a high-intent buyer.

Scattered tools create poor customer experienceWhen order tracking, support tickets, and team chats live in different places, your support becomes slow and inconsistent.

Before Tideflow

The Promise

AI-Powered Live Chat for eCommerceTideflow delivers automated customer service that feels human, instantly answering FAQs like shipping, returns, and tracking. No complex setup required.

Conversion-focused automationTideflow uses smart, AI-driven customer prioritization to ping the most valuable shoppers at the right time, boosting your conversion rates effortlessly.

Centralized Customer Support DashboardGet a 360° view of customer interactions. Tideflow syncs all your messages, order data, and team actions in one place, streamlining your eCommerce workflow.

After Tideflow

Results You Can Expect

We designed Tideflow to deliver real results from day one:

60% fewer support tickets

Instantly answer common customer questions

Reduce your support load by automating responses to FAQs and simple requests.

50% more cart recoveries

Smart follow-up messages recover lost sales

Boost revenue by re-engaging customers who abandon their carts, automatically.

80% automation rate

Most queries resolved with zero human help

Let Tideflow’s AI handle the bulk of your customer inquiries seamlessly.

Setup in under 5 minutes

Zero code. Zero friction. Just launch.

Get up and running fast—no dev time, no headaches.

60% fewer support tickets

Instantly answer common customer questions

Reduce your support load by automating responses to FAQs and simple requests.

50% more cart recoveries

Smart follow-up messages recover lost sales

Boost revenue by re-engaging customers who abandon their carts, automatically.

80% automation rate

Most queries resolved with zero human help

Let Tideflow’s AI handle the bulk of your customer inquiries seamlessly.

Setup in under 5 minutes

Zero code. Zero friction. Just launch.

Get up and running fast—no dev time, no headaches.

Maximize Resolution, Satisfaction, and Savings

Automate your support to resolve more queries, boost customer satisfaction, and cut costs—without the extra overhead.

Resolution Rate

Resolves 80% of queries with zero human intervention

%▲

CSAT

Increase customer satisfaction scores by 15% with instant, AI-powered support.

Cost Savings

Reduce support costs by 50% while delivering better CX

Connect Every Channel. Respond Instantly.

Manage and automate conversations across all your platforms—without switching tabs.

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Your Entire Support Workflow—Powered Up

Comprehensive features—from AI chat to live tracking so you never miss a beat.

01 Personalized AI Chat Assistant

Tideflow learns your product catalog, frequently asked questions, and brand voice to deliver truly personalized, human-like conversations. It’s like having your best support agent online 24/7 — but smarter, faster, and scalable.

02 Real-Time Order Tracking

Customers can check their order status, delivery updates, and shipping info instantly right from chat. No more “Where’s my order?” emails. Everything is automated and always accurate.

03 Automated Returns & Refunds

Tideflow handles your returns policy, refund eligibility, and RMA requests through smart workflows — keeping your support team free and your customers satisfied. Turn a frustrating process into a smooth, automated experience.

04 Lightning-Fast AI Response Engine

Powered by advanced NLP, Tideflow delivers instant answers to support questions — no queue, no lag. Delight your customers with sub-second replies that feel natural and helpful, 24/7.

05 Cart Recovery with AI

Tideflow automatically engages shoppers who abandon carts, answers last-minute doubts, and gently nudges them to complete their purchase — all through chat. Recover lost revenue with smarter conversations.

06 Instant API & App Integrations

Connect Tideflow to your tech stack in seconds — from CRMs and helpdesks to eCommerce platforms. Leverage out-of-the-box connectors or your own endpoints to orchestrate intelligent automation with zero developer effort.

From Data to Action—No Manual Work Required

Connect, coordinate, and automate every step—from sourcing data to deploying results.

Source

web scraping

chat

connect with database

Tideflow coordination layer

Memory/Knowledge

Task Decomposition

Agent Orchestration

Agents

Retriever

Web

History

Evaluator

Database

Integration Made Easy

A card highlighting integrations that seamlessly connect your product with essential tools and services.